Privacy Policy

Reweave – Threads of Healing
Last updated: September 12, 2026

Reweave LLC ("Reweave," "we," "us," or "our") operates the Reweave – Threads of Healing mobile application (the "App") and is committed to protecting your privacy. This Privacy Policy explains how we handle information when you use the App.
Summary
Reweave is a private journaling app. Your journal entries are stored on your device, not in our database. We do not sell, share, or monetize your personal data. We do not run ads.Information We CollectJournal entries and session data. Everything you write in Reweave is stored locally on your device using on-device storage. Your journal entries are not stored on our servers or any cloud service; the text you submit to the companion is transmitted for AI processing as described below and is not retained. You control your data completely, including the ability to export or permanently delete it at any time from the Settings screen.
AI companion interactions. When you complete a Reweave session and have an internet connection, the text you write — together with the recent context and session summaries needed for a coherent response — is sent to our secure backend server, which forwards it to OpenAI, our AI provider, to generate the companion response. This text is processed in real time, is not stored in our application database, and is not used to train AI models. When you are offline, the app provides pre-written reflections and does not transmit any data.
Session metadata. We generate structured summaries of your sessions (emotional tone, themes, processing depth) to power the companion memory system. These summaries are stored locally on your device; when you are online, relevant summaries are sent with your session text to generate responses and are not stored on our servers. They are used to help the companion provide more relevant responses over time. Summaries do not contain your full journal text.
Subscription information. If you subscribe to Reweave Premium, your purchase is processed entirely by Apple through the App Store. We do not collect, store, or have access to your payment information, credit card number, or Apple ID credentials.
Device information. We collect only the minimum information required for the app to function: operating system version, app version, and language settings. To manage your free trial and subscription access, the app receives a random install identifier from our server; it is stored on our server together with your trial dates and appears in our server logs. It is not linked to your name, email, Apple ID, or journal text. We do not collect advertising IDs, location data, contacts, photos (unless you explicitly choose to add one to your Sanctuary), or browsing history.
Server logs and safety events. We do not use analytics or advertising SDKs. Our server keeps standard request logs (request path, status, timing, and the install identifier — never journal text) for up to 30 days to operate and secure the service. If our safety screening flags a possible crisis, we log metadata only — an opaque session ID, the timestamp, which screening layer fired, and the action you took — never the content of what you wrote.Information We Do Not CollectWe do not collect your real name, email address, or phone number (the app does not require an account). We do not collect your location, contacts, photos or camera data (unless you explicitly grant permission for Sanctuary customization), biometric data, or advertising or tracking identifiers.How We Use InformationWe use the information described above solely to generate AI companion responses to what you write, maintain companion memory continuity across sessions, process your subscription through Apple, improve app performance and fix bugs, and deliver scheduled notifications if you enable them.Third-Party ServicesAI Processing. Your session text is sent to our backend server, which forwards it to OpenAI to generate companion responses and session summaries. This processing occurs in real time. Your text is not stored in our application database and is not used to train AI models.
Apple App Store. Subscription purchases are handled entirely by Apple. Apple's privacy policy governs the handling of your payment information.
No advertising networks. Reweave does not integrate with any advertising platforms, analytics trackers, or data brokers.Data SecurityWe use industry-standard security measures to protect data in transit between your device and our servers, including TLS/SSL encryption. Your journal entries are stored locally on your device and are protected by your device's built-in security (passcode, Face ID, Touch ID).Data Retention and DeletionYour journal data is stored on your device for as long as you keep the app installed. You can permanently delete all of your data at any time from Settings > Delete All Data. This action is irreversible and removes all sessions, tapestry data, coherence data, sanctuary journal entries, and companion memory from your device. If you uninstall the app, all locally stored data is automatically removed by your device's operating system. On our servers we retain only your install identifier and trial dates, plus request logs and crisis-screening metadata for up to 30 days.Children's PrivacyThe App is not designed for or directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has used the app, please contact us and we will take appropriate steps.Your RightsYou have the right to access all data stored by the app (visible in the app itself), export your session data as a PDF from Settings, delete all data permanently from Settings, disable notifications at any time, and revoke camera or photo library permissions through your device settings.Changes to This PolicyWe may update this Privacy Policy from time to time. If we make significant changes, we will update the "Last updated" date at the top of this page. Your continued use of the app after changes are posted constitutes your acceptance of the updated policy.Contact UsIf you have questions about this Privacy Policy or your data, please contact us at:
[email protected]

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